faq

Frequently asked questions

How can I become a vendor at Bird's Eye?


If there's a particular item (like gifts or handmade jewelry) we're looking to sell in store we do for sure! We take a 35% commission on each piece sold. Payouts are monthly. For more information, contact us.




How long does shipping take?


For in stock items the the processing time is maximum two days. Items are shipped via Canada Post unless alternative shipping methods are discussed prior to purchase.




What payment methods do you accept?


When paying in store Cash, Debit, Mastercard, Visa, and American Express are accepted. When paying online Visa Debit, Mastercard Debit, Visa, Mastercard, American Express and Paypal are accepted.




Can I pick up in person?


Yes, when checking out online select the Local Pickup option.